Effortless Shipping & Returns for Your Peace of Mind
Shipping Information
At Australian Botanical Beauty Co., we offer a range of shipping options to ensure your products arrive safely and promptly. Standard shipping is complimentary for all orders over $50 and typically takes 3-5 business days. For those in need of a quicker delivery, express shipping is available at a flat rate of $15, with an estimated delivery time of 1-2 business days. We proudly ship to all regions within Australia and New Zealand, ensuring our botanical beauty products reach you wherever you are.
Return Policy
Hassle-Free Returns
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt. To initiate a return, please contact our customer service team with your order details. Products must be returned in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer unless the product is faulty or incorrect. Upon receiving and inspecting the returned items, we will process your refund within 7 business days.
Shipping & Returns FAQs
Find answers to common questions about our shipping and return policies to ensure a seamless experience with our brands.
What are the shipping options available?
We offer standard and express shipping options. Delivery times vary based on your location and the selected service.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email to monitor your shipment’s progress.
What is your return policy?
We accept returns within 30 days of purchase for unused products in their original packaging. Please contact us for assistance.
Are there any shipping restrictions?
Currently, we ship within Australia and New Zealand. For international inquiries, please reach out to our support team.
How do I initiate a return?
To start a return, please contact our customer service team with your order details, and we will guide you through the process.
Need More Help?
Phone
(255) 352-6258
Address
1234 Botanical Lane, Suite 1000, Sydney, NSW 2000
Our Commitment to Botanical Beauty
Australian Botanical Beauty Co. is a leader in the personal care industry, proudly housing 18 unique brands that span skincare, hair care, body care, men’s grooming, and artisanal soaps. Our dedication to botanical-led formulations ensures that each product is crafted with the finest ingredients sourced from Australia and New Zealand. We are committed to delivering premium quality while maintaining the individuality of each brand. Our mission is to bring the essence of nature into personal care, offering products that are both effective and luxurious. Discover the heart of our company, where innovation meets tradition in a harmonious blend.
Discover Our Botanical Portfolio
Reach out to us for more information or dive into our diverse range of botanical beauty brands. Engage with our portfolio and see how we can enhance your offerings with our premium, nature-inspired products.